Online businesses can use this tool to mitigate losses from website downtime or interruptions of their online transaction services and processes

SAN JOSE, Calif., Dec 08, 2011 (BUSINESS WIRE) — Monitis(TM), the award-winning provider of a leading 100% cloud-based all-in-one monitoring platform, and part of the GFI Software family, today announced new Synthetic End-User Transaction Monitoring functionality within its free Monitor.us(TM) tool. This new capability enables online businesses to identify and address potential problems in their online business processes before they can have a negative impact on user experience and online revenue generation. Monitor.us helps reduce the cost of downtime that can result in thousands of dollars in missed revenue, which is especially critical during the holiday online shopping season.

The addition of Monitis strongly positions GFI Software to solve the unprecedented
IT management challenges arising from the rapid adoption of cloud computing

Clearwater, Fla. – Oct. 25, 2011 – GFI Software today announced that it has acquired Monitis, the pioneer of cloud-based network and systems monitoring solutions. This acquisition further strengthens GFI’s ability to provide affordable end-to-end systems monitoring for small and medium-sized businesses (SMBs) and to be a one-stop shop for managing heterogeneous IT infrastructures, be they on-premise, hosted or in the cloud.

“Today’s acquisition shows our commitment to expanding our solutions, helping our customers succeed in the rapid uptake of cloud-based services,” said Walter Scott, CEO of GFI Software. “As more and more SMBs adopt cloud computing, GFI is diversifying its own product portfolio to ensure we continue delivering the technology that ensures our customers remain leaders in their fields. While cloud computing enables companies to cut costs and streamline operations, it adds an unprecedented layer of management challenges for which Monitis offers a great fit.”

Monitis specializes in cloud-based software and infrastructure monitoring. Its solutions provide time-pressed IT administrators and IT support companies with a complete infrastructure view. With Monitis, users can monitor, test and manage the performance of on-premise and off-premise infrastructure and applications.

More than 80,000 users worldwide rely on Monitis. More than 200,000 websites and cloud-based applications are monitored and maintained by Monitis services, with more than 40 million checks and records created each day.

“Joining GFI Software gives us the capital, expertise and business resources that will enable us to make our products stronger and invest in features and functions that will help our customers’ businesses grow,” said Hovhannes Avoyan, CEO of Monitis. “GFI is a leader in the network monitoring and management market in the SMB space, and our solutions strongly complement one another now and will be increasingly interconnected as cloud computing continues to grow.”

Following the acquisition, the business will continue operations under the Monitis brand and the solutions will continue to be available as free and paid services to customers worldwide. The senior leadership and management team that built Monitis will remain in place to continue driving new innovations in the company’s services.

The Monitis technology also will be integrated into the GFI MAX RemoteManagement™ platform for managed services providers (MSPs). This will enable MSPs and IT support companies to expand their managed services capabilities beyond traditional on-premise infrastructure to remotely monitor and manage their customers’ cloud-based solutions as well.

To learn more, visit www.gfi.com or portal.monitis.com, or send email to gfimax@gfi.com.

About Monitis

A leading provider of easy-to-use, pay-as-you-go, enterprise-class network and systems monitoring software as a service (SaaS) for IT support specialists. More than 80,000 users worldwide have chosen Monitis to increase uptime and user experience of their services and products. Their core product offerings include website monitoring, site load testing, transaction monitoring, application and database monitoring, cloud resource monitoring, and server and internal network monitoring. What makes Monitis’ software different is how fast it is to deploy, its flexible pricing and feature-rich technology that provides a comprehensive single-pane view of on-premise and off-premise infrastructure and applications.

About GFI Software

GFI Software provides web and mail security, archiving, backup and fax, networking and security software and hosted IT solutions for small and medium-sized businesses (SMB) via an extensive global partner community. GFI products are available either as on-premise solutions, in the cloud or as a hybrid of both delivery models. With award-winning technology, a competitive pricing strategy, and a strong focus on the unique requirements of SMEs, GFI satisfies the IT needs of organizations on a global scale. The company has offices in the United States, UK, Austria, Australia, Malta, Hong Kong, Philippines and Romania, which together support hundreds of thousands of installations worldwide. GFI is a channel-focused company with thousands of partners throughout the world and is also a Microsoft Gold Certified Partner.

For more information:

Please email David Kelleher on dkelleher@gfi.com

GFI – Malta: Tel: +356 2205 2000; Fax: +356 21382419.

URL: http://www.gfi.com.

Davies Murphy Group

Please email Brian Alberti on gfi@daviesmurphy.com

GFI – US: Tel: +1-781-418-2403

Copyright © 2011 GFI Software. All rights reserved. All trademarks used are owned by their respective companies. To the best of our knowledge, all details were correct at the time of publishing; this information is subject to change without notice.

There are times when you run out of SMS credits in your Monitis account. We always give you a heads up when this is about to happen and give you a grace period to refill, but we’ve just added SMS Auto-Credit to make this process even easier. Now you can set your SMS credits to refill automatically whenever you run out.

To use this optional service, go to Account>SMS Balance in your Monitis account, and check the Auto-Credit box. You’ll be able to select the number of SMS to purchase and a payment method. We will then add your SMS credits and email you a payment link for your desired amount. The SMS credits will be available immediately, before you complete payment, so you won’t miss an alert. You’ll still be able to purchase SMS credits on demand in the same place. And remember, SMS credits can be used for Automated Phone alerts as well. Each Phone alert takes 2 SMS credits.

Hi all. We made a change to our notification rules I thought you should know about. We’ve simplified them a bit. Here’s a screenshot of how they used to be

We’ve been working hard on new features between May and June 2011, so please take a look at what’s new at Monitis during that period.

LOCATION PERMISSIONS
To make things easier we changed our location permission approach. Before you had to explicitly specify our external locations to use and were bound to those locations. Now you specify only the maximal number of locations and are free to use and combine our external locations however you want.

Dear Customers,

Yesterday our portal and dashboard went down for several hours, from about 10am to 4pm Pacific time due to a significant power outage at our Colo4 facility in Dallas, Texas. This is the first significant outage in our company’s history, and we were scrambling all day to get everything back to normal.

The good news is that even as the dashboard was inaccessible, monitoring from our global locations continued normally. The outage impacted our main infrastructure at that facility including our portal, dashboard, free service, load tester.

Looking forward we’re planning to avoid such kind even very unusual outages in future by replicating our main infrastructure in different datacenters around the globe.

We thank you for your patience and apologize for any inconvenience this caused.

Sincerely,

Monitis Team

This blog is on the 12th annual System Administrator Appreciation Day. Thank you, sysadmins for all your hard work, long hours and sleepless nights spent on deploying and maintaining servers and other IT infrastructure.

Many of us at Monitis started as sysadmins. It is a tough task. It’s like being a Swiss Army knife – you wear many hats and do various jobs around installing, configuring, securing servers and network infrastructure, among other things. Then, you are expected to keep the infrastructure running 24×7, which sometimes means coming to the office in the middle of the night.

To help sysadmins to automate some of these tasks, we started developing monitoring tools for them. We started with an external web site monitoring service that checks the availability and the response time of your website from multiple locations. Later we added more monitoring services for servers and applications.

Unfortunately, management types often don’t fully understand and appreciate the complexity of sysadmins’ jobs. At times, it is hard to explain the need for sysadmin tools and obtain budgets for them.

To help you with this task, we are announcing a System Administrator Appreciation Day special, a 50% of all of our sysadmin tools. Use SYS50 coupon code at checkout. We will be offering this discount from Thursday at Midnight PST through the weekend.

Sign up now at http://portal.monitis.com/index.php/plans/plan-builder

São Paulo, July 25, 2011– Monitis, the award-winning provider of the world’s first all-in-one cloud-based service that combines web site uptime, server and application monitoring, today announced the deployment of a new monitoring node in Brazil.

This will provide companies whose business relies on the Web, a complete and accurate performance picture from the perspective of both Brazilian and international web site visitors.

The addition of this node brings the total number of Monitis monitoring nodes operating around the world to 16.  Monitis’ nodes across the US, Canada, Europe, Asia, Australia and South America monitor clients’ key IT processes every 60 seconds – offering fast and frequent checks, as well as alert notifications into the health of servers, networks, applications, events, cloud storage facilities, cloud platforms, websites, transactions and other processes.

MONTREAL, July 22, 2011– Monitis, the award-winning provider of the world’s first all-in-one cloud-based service that combines web site uptime, server and application monitoring, today announced the deployment of a new monitoring node in Canada.

This will provide companies whose business relies on the Web, a complete and accurate performance picture from the perspective of both Canadian and international web site visitors.

The addition of this node brings the total number of Monitis monitoring nodes operating around the world to 15.  Monitis’ nodes across the US, Canada, Europe, Asia, Australia and South America monitor clients’ key IT processes every 60 seconds – offering fast and frequent checks, as well as alert notifications into the health of servers, networks, applications, events, cloud storage facilities, cloud platforms, websites, transactions and other processes.

Mon.itor.us is our 100% free website and server monitoring service. It is unique among similar services in that it imposes no cap on the number of URL’s monitored. As a result, we have some users monitoring hundreds, even thousands of URL’s from one account, for free, forever. That’s great, but what if you want to upgrade to our premium service, Monitis? Until now, you had to set everything up from scratch, but we’ve decided to make it extremely easy with a new Upgrade Wizard. It walks you through easy steps that allow you to select the monitors you’d like to keep and/or add in your upgraded account.