All-In-One Monitoring

Enhancements to report generation – more reporting periods

Posted by Mikayel Vardanyan | Posted in News | Posted on 17-03-2008

Until recently users were limited to creating reports only for current or previous months. At the same time the reports were limited only to daily data. Cause reporting is an essential part of any monitoring system and provides an insight into long-term results, Monitis Team decided to introduce an advanced reporting mechanism. Below we will go briefly through the stuff that was added to reporting mechanism. Period option is extended and now includes the following list of periods:

New Periods

As you can see Yearly, Monthly, Weekly periods are added, which means that reports interval is now extended for the whole year. Yearly report can be split by months or by weeks, which you can select as you can see below.

Yearly

The other available reporting periods are Monthly-Daily(you can specify any month), Weekly-Daily(you can specify any week), Previous month, Current month.

Monitis Added Australian Location Extending Global Web Monitoring Service Coverage

Posted by Mikayel Vardanyan | Posted in News | Posted on 14-03-2008

Monitis Team announces activation of new monitoring location in Sydney, Australia. This new enhancement will provide companies a better geographic performance insight at their websites.

Monitis servers located around the globe in several geographic locations observe customers’ Web servers from different networks worldwide. The more locations, the better picture on website availability and better geographic performance insight at a specific location across the world. Monitis Team who continuously improves professional website monitoring service for a better monitoring experience, now provides external monitoring from Australian location in addition to US, UK, Panama and Germany already available locations.

Another feature to help you navigate more easily: DropDown list of Tabs(Pages)

Posted by Mikayel Vardanyan | Posted in News | Posted on 04-03-2008

In the scope of our navigation enhancements, Monitis Team is introducing the DropDown list of Tabs(Pages) feature. It was proposed by one of our devoted customers and here it is – we already have it in place. The list allows you to select any Tab without scrolling through the whole list of Tabs, so in case of several dozens of Tabs it will be of great help to everyone. The button which opens the drop down list is located in the right upper corner, below the “Sign out” link (you can see it on the screenshot below).

DropDown
When clicking on it, you can see the drop down list with all of your Tabs. In case you have too many of them, the drop down list will have a scroll bar. After choosing any of the Tabs you will see the modules of the selected Tab on your dashboard. That’s it. More new enhancements are on the way.

Make changes to your existing account profile

Posted by Mikayel Vardanyan | Posted in News | Posted on 17-02-2008

Along with the introduction of a new Toolbar Menu, Monitis Team has also separated the user’s profile info from the Options popup as it was before. It means, that now you can change your firstname, lastname, e-mail(username) without contacting Monitis Team. You just need to go to My Account->Profile in the Toolbar menu, after which you will be presented with the following popup:

Profile

After changing the corresponding info, you need to save it by clicking on the “Update” button, otherwise just click on the “Done” button, or close the popup by clicking on the x(close) in the right upper corner of the popup. In that case your changes will not be saved.

Monitis introduces Toolbar with Menus

Posted by Mikayel Vardanyan | Posted in News | Posted on 14-02-2008

To provide our users a better and easy-to-use navigation Monitis Team is introducing a new Toolbar, which is located at the top of the dashboard, above Tabs. The Toolbar includes the following menus:

Toolbar

Each of the menus in its turn includes several items, as you can see from the picture below:

Menu Items

As you can see the items in menus are grouped by specific functionality. The brief explanation of each Menu is the following:

New Monitor items – allow you to add different monitors to your dashboard

My Monitors items – allow you to see all your added monitors

New Report items – allow you to create new reports

My Reports items – allow you to see all your added reports

Notifications items – allow you to manage all your contacts

My Account items – allow you to manage your profile info and options

Tools items – allow you to create some supplementary modules

Help items – allow you to apply for different help possibilities

One of the items we want to highlight is the Show sidebar item in My Account menu, which allows you to close Sidebar located in the left part of your dashboard(which was the only mean to manage the dashboard before Toolbar).

Monitis Global Watch Adds New Location Free of Charge

Posted by Mikayel Vardanyan | Posted in News | Posted on 21-01-2008

Monitis, one-stop web performance monitoring and analytics service, adds a new German location to its Global Watch network. This new service is provided at no extra cost to existing users. It expands the Monitis current monitoring base in the United States, Europe and Central America.

External monitoring measures end-user experience and can be performed from as many geographic locations as required to fully monitor customer experience with a website. External monitoring agents simulate customers visiting Web sites from many countries. Monitis servers, located in different geographical areas, periodically check Web site status and report immediate results. The servers not only produce reports, but also take actions to notify the site owners when downtime is detected from any of these locations. The notifications and alerts are sent in the form of email, instant message and/or short message (SMS), so that quick action can be taken before clients notice the problem.

Monitis is a customer focused on-demand service that develops many of its features and updates based on client response, suggestions and needs. Monitis clients can now monitor Websites from four countries including USA, UK, Panama and Germany. Monitoring from Germany is provided at no cost to basic plan premium subscribers and higher.

“The European market is one of the most promising and a strategic opportunity for our clients in web service providers and online retailers segments,” said Monitis President and CEO, Hovhannes Avoyan. “The Monitis network coverage enhancement with a new monitoring location in Germany will greatly help Web site owners ensure quality web user experience for European customers.”

Monitis offers companies business-critical website performance and availability monitoring, enabling them to deliver non-stop web user experience and gain higher customer satisfaction. As more and more businesses go online, there is a growing demand in external uptime monitoring. Downtime results in lost traffic and revenues from potential clients.

About Monitis

Monitis is a leading provider of complete web performance monitoring and analytics. Companies use Monitis website performance quality monitoring to gain competitive advantage through efficient business execution, quality user experience and nonstop operations. Monitis checks and measures website performance from global and local perspectives twenty four hours a day seven days a week. The company serves more than 17,000 users and monitors more than 70,000 sites and devices.

“No SMS credits” alert

Posted by Mikayel Vardanyan | Posted in News | Posted on 16-01-2008

Very often we were receiving e-mails from our users stating that their server was down, but they didn’t get SMS notifications. After investigating these issues, it turned out that SMS accounts of those users were exhausted. To avoid such complains in future and to inform our users earlier regarding their SMS account usage, from now on the users will receive SMS from Monitis stating that they reached their available limit of SMS notifications, so if they want to continue receiving SMS notifications they need to refill(buy) additional SMS credits. Thus, you can avoid any unexpected downtimes by filling in quickly and on time your SMS account and continue receiving SMS notifications afterwards.