GoDaddy stopped our e-mails
We were hosting our servers on Godaddy and were using Godaddy SMTP relay service for sending alert emails and reports. Today we received the following message:
YOU HAVE REACHED YOUR DAILY SMTP RELAY LIMIT
Your hosting server will be unable to send email until the daily SMTP relay limit is reset. The daily SMTP relay limit is reset on all accounts at midnight MST.
Although we use different providers, this is the first time we have seen such a message. We sent a request to the organization 12 hours ago and have heard no reply yet.
We are very sorry, but today some emails will be delivered later then expected until the limit is reset. I hope our customers also use IM and SMS as alternative channels. BTW we just enabled our users to buy extra SMS as needed - pure coincidence 
- and actually reach the limit because were sending announcement emails.
You shouldn’t be surprise by GoDaddy’s lack of technical support or anything else they do or don’t do. The only word that comes to mind with GoDaddy is “awful” and you get want to pay for, nothing.
Comment by lacrosseboy — October 25, 2007 @ 11:30 am
I faced the same issue when I had a dedicated mail server at GoDaddy. At the time of buying the server, the SMTP relay limited is set to a default monthly limit. All you have to do tell them to increase it. I did that and even asked them to set the port to 100 Mbps. They did it in a few hours.
Also appreciate that very few dedicated server hosts allow you use their SMTP relay for YOUR servers. Setting relay limits is common to all outsourced relay providers.
It doesn’t take a few minutes to set your own SMTP or POP server. I’m surprised Monitis does not have its own.
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Email: monitorus _AT_ bdnic _DOT_ net
Comment by Bangladesh Network Information Center — November 25, 2007 @ 9:54 am
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Thx for offer, we already resolved an issues with e-mail, but we are interested in location in Bangladesh, please let me know how can we arrange that. Thx
Comment by Mikayel — November 30, 2007 @ 5:07 am
I’ve been facing the same problem with my hosting provider, I guess we both have to wait until 12:00 clock nightly :), interesting article though, has your problem been fixed since then?
Comment by Tal Lifschitz — December 31, 2007 @ 5:08 pm
Check out my site, tell me if you have the same provider
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Comment by Tal Lifschitz — December 31, 2007 @ 5:08 pm
I was wondering if GoDaddy is a good web hosting provider to go for after all the advertising and commercials i’v seen for it.
Comment by Faraz — January 20, 2008 @ 11:54 pm
godaddy sux, 1and1.com are much better.
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