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Why Today’s Servers Need Monitoring, How to do it... These days, IT is under growing demand to do more with less. And in the case of servers, their uses, requirements and complexity have all increased dramatically (just think about the constant work involved...

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Best Practices for Building Private Clouds SearchCIO.com recently came out with a great article with some savvy guidance on building a private cloud -- 5 steps, actually, for making a private cloud successful and within your reach. Even if you...

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Monitis Review Published at StartupSquad

Posted by Hovhannes Avoyan | Posted in News | Posted on 30-06-2007

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Monitis does On-Demand monitoring (http://startupsquad.com/2007/06/29/monitis-does-on-demand-monitoring/) article published in StartupSquad, the blog which is focused on the exciting ventures happening in US. In their words:

Pingdom, which has been trying to create some buzz by generating some not so relevant uptime stats, has some competition to keep them busy on the real work. Monitis is the one block that claims to offers online service for monitoring IT infrastructure, measuring performance and early notifying about current and upcoming problems.

Features include checking of websites, firewalls, routers, network, email servers, VoIP, applications, databases and other online assets 24×7. Alerts are via email, IM, RSS or SMS.

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FREE Monitoring Plan Added

Posted by Hovhannes Avoyan | Posted in News | Posted on 25-06-2007

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Monitis added a free plan which allows external monitoring of one website. It also includes unlimited email and Instant Messenger alert notifications. The monitoring interval is standard for all plans, which is 5 minutes. For the registered users Monitis provides easy upgrade options to more professional plans.

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Upcoming Web Application and Transaction Monitoring

Posted by Hovhannes Avoyan | Posted in News | Posted on 14-06-2007

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Several new advanced features will be available early in July. The new features will be included in the current plans of Monitis customers without additional charge. One of the important features currently under beta testing is the Applications or Transactions Monitoring.

In addition to HTTP monitoring, which checks the availability of a single page, Transaction Monitoring will allow checking complex multi-step web transactions and the whole application flow. We will provide our customers with an online tool to record user transactions sequence.

An example of transactions could be login, add item to shopping card, checkout, singup process. A recorded script will be running on regular intervals and Monitis dashboard will show the execution time in charts and table similarly to other checks; but most importantly we will notify our users in case of failure detected.

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The Monitis Difference: Helping our customers to deliver continuous and quality web services to their customers

Posted by Hovhannes Avoyan | Posted in News | Posted on 13-06-2007

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Monitis platform helps businesses and individuals ensure the deliver of continuous and quality web services to their customers by providing visibility of the performance indicators and tools for early problem detection, identification, fixing and prevention. It is an on-demand platform which customers just use without worrying about installations, maintenance and infrastructure.

Monitis gives business and IT managers, operations, development and quality engineers, sales and customer care departments an understanding of their customer web experience. While other solutions may test individual components by monitoring behind-the-firewall services, Monitis provides a comprehensive service by collecting performance indicators from inside and outside of firewalls as well as directly from client browsers. Having all data in one place, the platform provides unprecedented level of control and manageability both for technical and business users.

Monitis particularly helps to:

Improve sales and customer satisfaction – poor web performance results in low conversion rate and reduced web income, prompting customers to leave a site.

Ensure web business continuity – often companies invest heavily in website design but are not aware of low availability of the site. It is like a shop which closed during normal working hours. By providing early problem notifications Monitis helps the customers reduce and prevent website outages.

Helps to  understand  the customers - by monitoring web traffic, Monitis provides reports from which country your web visitors come, who refers them , which browsers they use, which keyword they use to find your site, how certain events affect the traffic etc.

Understand your site load and plan capacity investments -  real-time tracking of unique visitors and page views in combination with performance metrics provide a unique opportunity to detect load issue and do capacity planning. Customers may detect for example at what load the site performance degrades indicating a need for hardware upgrade or a load balancer.

Control service level of your service providers – your business may also depend on web services provided by third parties. Today’s web applications are more a loose mosaic of services provided by external partners, internal business units,  ISPs etc. Monitis will help to check the SLA (Service Level Agreements) and detect the problem before it affects your business or website.

Monitis is using a proven technology to deliver the promise. The technology is well tested in Monitis’ sister service Mon.itor.Us - a popular free website monitoring service which is monitoring tremendous amount of websites. See more about our services at http://blog.monitis.com/index.php/services/

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How to Manipulate Your Options

Posted by Armine Ghazaryan | Posted in Help | Posted on 11-06-2007

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Options are grouped under the three different tabs: General Settings, Skins, Profile. Changes done in Options will affect all your pages.

General Settings

Under this tab the general settings are grouped into several categories.

Layout – You may organize your pages layout via selecting the appropriate radiobutton from the suggested options in Autolayout or specify the number of columns. If you want to change the layout for one page you may use small menu next to each page.

Modules – If Display Icons is checked, the icons on the modules title bars will be visible all the time otherwise only if you hold the mouse cursor on the title bar, you may see those icons. By default the Dispaly Icons option is unchecked.If you want to set one scale for all your tests, select the Static option and specify max scale for your graphics. This might be useful when you want to compare different tests’ performance. You may also specify dynamic or static scaling for a particular test as it is described in .

Skins

Select  skin for your pages simply clicking on the desired icon.

Profile

You may update your price plan via clicking on the appropriate button. In the next step type your monitis account password and you will be redirected to the Paypal page.

Paying with PayPal

Posted by Mikayel Vardanyan | Posted in Help | Posted on 11-06-2007

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The users often ask questions regarding payments with PayPal. Because www.monitis.com also uses PayPal as its only payment method, it will be worth to describe the process of payment. So after filling in the necessary info and accepting Terms of Service you are redirected to PayPal. In the following snapshot you can see an example of “Basic plan” as it is shown in PayPal. As you can see in the “Terms” section the first 30 days are totally FREE and only after that you should pay to use the service.

Subscription Plan

If you already have an existing PayPal account you should choose the corresponding option as it is shown in the following snapshot and fill in the necessary info for using your account.

PayPal account exists

Otherwise you should sign up for a PayPal account by choosing “No PayPal account” and filling the necessary info as it is shown in the following snapshot. You can use any credit card for opening a PayPal account(it will take a couple of minutes). It is worth to mention that all the information is confidential and is handled by PayPal which ensures it security.

Customer doesn’t have a PayPal account

So now when you’ve finished with subscription you will be redirected to Monitis home page and can use your e-mail and password for logging in to your Monitis account.

Be in Touch With Monitis Support Team

Posted by Armine Ghazaryan | Posted in Help | Posted on 11-06-2007

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These two modules provide a connection between the end user and the Support team. If you need any help, an advice, or something to tell us, use below modules accordingly.
Feedback

Type your feedback, bug report, suggestion, or feature request in the text area and submit it. Monitis support team will send you a reply.

In case if you have difficulties in using service or provided formal help is not detailed enough, just let us know and our support team will send you more detailed explanation of the feature.

Testimonial

If you are satisfied with the service, you may submit a testimonial via Submit Testimonial module.

Tools – Informative Modules

Posted by Armine Ghazaryan | Posted in Help | Posted on 11-06-2007

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Statistics

Statistics shows the total number of OKs and NOKs for the current day and for the current month grouped by test types. As in all table views, the user may order displayed information by columns.

Snapshot

Shows the latest check results for tests. You may view all tests’ response times and statuses, or you may watch them tag by tag via clicking on the Tags link and selecting the appropriate tag name. When opening Snapshot in edit mode you can add Snaphot widget onto your personalized page: Google, Netwibes, Yahoo, etc. Follow the given directions to complete the process successfully.

Alerts Feed

When some of your tests fails a new line appears in the window. Click on the line to see the details about  the failed test. You may also have alerts feed on your personalized pages. Click on the appropriate button and follow directions to have alerts feed on your chosen page.

Alert Contacts

Posted by Hovhannes Avoyan | Posted in Help | Posted on 10-06-2007

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Contacts are used to problem notifications. As soon as one of your checks fails, Monitis will send an email, IM and/or SMS alert to all your added active contacts.

You may add as many contacts as you want. Click on the Contacts link and then click on the edit icon. Enter contact information and press on the Add button. With each e-mail contact IM can be associated. Follow the  guidelines in the confirmation message to add the appropriate contact to your specified IM. You have to confirm your contact via clicking on the appropriate link in the confirmation message.

To edit already added contact, again click on the edit icon then the contact you want to change. Contact information will be set in the appropriate fields. Make changes and press on the Apply button to save the changes. To unselected contact again click on it. In case if you change the email address or add a new contact, notification will be sent on your contact to confirm.

If you do not want to receive any notification on your contact, make Active checkbox unchecked for that contact.

SSH module

Posted by Mikayel Vardanyan | Posted in Help | Posted on 09-06-2007

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In case you have some troubles with your server or your server is unresponsive and you don’t have access to your server, you can use this module to gain access to your server(for restarting or some other urgent stuff) through ssh connection. To add ssh module click on the SSH link under the Tools category.

After adding this module, you need to log in to our server using the provided credentials, then by using the following command ‘ssh yourUser@yourServerIP’ you will get access to your server. When you finish, you will need to type ‘exit’ command and you will be disconnected from your server.