Recently we saw review about Monitis in WebhostingSearch.com, which is probably one of the best Hosting Guides on the web, we copied the beginning of the review, the rest you can find on WebhostingSearch.com.

Here it is:

“Keeping track of the status of your servers can be something that keeps you up worrying at night. With Monitis monitoring services however, you can rest assured that your servers, site traffic, rankings and overall performance are being tracked. IT monitoring is high on demand and whether you run a small e-shop or a multi-site empire, Monitis’ professional web monitoring and management services may be a useful addition to your toolbox. If anything, a simple way for you to monitor your web hosting provider. On the market since 2007, Monitis is already trusted by companies like Acer, BMW, Arizona State University and many more. With an easy sign up process and a devoted customer services team, choosing and setting up Monitis various service packages is fairly straight forward as well. Divided into two plans, Monitis services comes with external monitoring, internal monitoring, transaction monitoring and traffic watches, each plan differing in volume.” Read More

Free network monitoring service is adding professional features.

Press Release

San Jose 16 June, 2009 Monitis Inc., a leading provider of affordable, easy-to-use, enterprise class, systems management software, adds MIBs browsing to it’s free network monitoring service MonitorSNMP, making SNMP monitoring easy for network engineers.

A management information base (MIB) is a type of database used to manage the devices in a communications network. It comprises a collection of objects in a (virtual) database used to manage entities (such as routers and switches) in a network. MonitorSNMP monitors values of these objects and MIBs contain useful information about these objects. There are a large number of MIBs defined by both standards organizations like the IETF, private enterprises and other entities.

The new feature of MonitorSNMP allows browsing of the database by navigating the virtual object tree and finding appropriate objects according to the user needs. By using this tree users may instantly add monitoring of the selected object per any network device in their network. Besides standard MIBs the user may upload any MIB file. The current MIBs depository contains a large number of MIBs from well known brands like Cisco/Linksys, Microsoft, HP, Juniper Networks etc.

“Monitis is committed to providing free but advanced services to its community.” Hovhannes Avoyan, CEO and Founder of Monitis, says “One of Monitis’ free services, Mon.itor.Us, is already a recognized Internet name and it is massively used for web servers monitoring. MonitorSNMP is a similar product that we are developing for the network professionals.”

MonitorSNMP is a hosted service, so users don’t need to have a dedicated server and installed software, and they don’t have all the maintenance problems that go with them. Instead they just need to download a small footprint agent and run it on any Linux, Windows, FreeBSD or Solaris machine, and use it as a local monitoring point. The performance data will be submitted by the agent to MonitorSNMP central server via HTTPS protocol, and will be instantly available from the Web. A great advantage of this approach is that in a matter of minutes network specialists can setup the monitoring of a distributed network.

Monitis is planning to launch new free services in coming weeks.

About Monitis Performance Monitor

Monitis Performance Monitor is industry leading comprehensive, affordable, scalable, fault and performance management platform.  Monitis Performance Monitor monitors, collects and analyzes information from websites, servers, routers, switches, VoIP devices, DNS, databases, processes and any other IP devices providing users with a comprehensive view of their system health.  Open source Monitis plug-in with powerful API’s allow users to extend Monitis powerful monitoring and management capabilities.  Users can be assured of always on reliable service as Monitis Performance Monitor is deployed across the world providing resilient service.

About Monitis

Monitis is a leading provider of affordable performance monitoring and management solution. More than 50,000 customers spanning small businesses, Fortune 500 companies, government agencies and education institutions have chosen Monitis to reduce system downtime, improve IT administrator productivity, and reduce operational expenditure.  Monitis is radically changing system monitoring and management landscape by providing easy to use, affordable, flexible (deployment configurations include: shared, internal cloud and external cloud), and simple to manage SaaS performance monitoring and management solution. For more information, please visit http://www.monitis.com

Monitis customers can monitor FreeBSD machines.

Press Release

San Jose 15 June, 2009 Monitis Inc., a leading provider of affordable easy-to-use enterprise-class systems management software as a service, today announces release of monitoring agent for FreeBSD.

Monitis monitoring agent is downloadable software, which runs on clients’ machines and collect performance and configuration metrics both for the machine on which they were installed as well as for the whole network.
Monitis main application takes measures towards detecting and preventing agent failure. By regularly sending messages from the agents Monitis can determine whether or not there is a problem.  If a problem exists, measures will be taken to correct it. Agents don’t ever use local storage, so any data that is collected is filed in a separate database on the main server.

Monitis Linux and Windows agents are widely used by large Monitis community (up to 50,000 users) and now with FreeBSD addition, users may monitor truly heterogeneous and distributed infrastructure. By combining the robustness of agent-based technology with the simplicity of agentless technology Monitis enables effortless systems management for its customers.

About Monitis Performance Monitor

Monitis Performance Monitor is industry leading comprehensive, affordable, scalable, fault and performance management platform.  Monitis Performance Monitor monitors, collects and analyzes information from websites, servers, routers, switches, VoIP devices, DNS, databases, processes and any other IP devices providing users with a comprehensive view of their system health.  Open sourced Monitis plug-in with powerful API’s allow users to extend Monitis powerful monitoring and management capabilities.  Users can be assured of always on reliable service as Monitis Performance Monitor is deployed across the world providing resilient service.

About Monitis

Monitis is a leading provider of affordable performance monitoring and management solution. More than 50,000 customers spanning small businesses, Fortune 500 companies, government agencies and education institutions have chosen Monitis to reduce system downtime, improve IT administrator productivity, and reduce operational expenditure.  Monitis is radically changing system monitoring and management landscape by providing easy to use, affordable, flexible (deployment configurations include: shared, internal cloud and external cloud), and simple to manage SaaS performance monitoring and management solution. For more information, please visit http://www.monitis.com

Monitis customers can get alerts also on their Twitter accounts.

Press Release

San Jose 15 June, 2009 Monitis Inc., a leading provider of affordable easy-to-use enterprise-class systems management software as a service, today released a new notification channel: tweets. Monitis has begun using Twitter, a “microblogging” website that is free to join, in order to alert users of network failures using the websites “tweets.” Monitis also uses e-mail, SMS, ICQ, googleTalk and Yahoo IM!, among other things, in order to provide users with up-to-the minute alerts. Following Monitis on Twitter has the added benefit of allowing a user to receive the alert to their Twitter page, their cell phone, their email, an RSS feed and much more.

If you are a tweet user and want to get Monitis alerts, all you need is to become a “follower” of Monitis Twitter page at twitter.com/monitis. Please remember to add your Twitter user name in Monitis order to establish yourself as a twitter contact. You’ll be asked to confirm your account, after which you’ll receive any notification as incoming twitter message. A history is also provided for Twitter users of all their alerts, so they can be examined later on. If you are a service provider you will also receive messages concerning any problems with the system. These messages can be made public immediately to your followers to keep them aware of any developing situations and to let them know the problem is being worked on by the provider.

About Monitis Performance Monitor

Monitis Performance Monitor is industry leading comprehensive, affordable, scalable, fault and performance management platform.  Monitis Performance Monitor monitors, collects and analyzes information from websites, servers, routers, switches, VoIP devices, DNS, databases, processes and any other IP devices providing users with a comprehensive view of their system health.  Open sourced Monitis plug-in with powerful API’s allow users to extend Monitis powerful monitoring and management capabilities.  Users can be assured of always on reliable service as Monitis Performance Monitor is deployed across the world providing resilient service.

About Monitis

Monitis is a leading provider of affordable performance monitoring and management solution. More than 50,000 customers spanning small businesses, Fortune 500 companies, government agencies and education institutions have chosen Monitis to reduce system downtime, improve IT administrator productivity, and reduce operational expenditure.  Monitis is radically changing system monitoring and management landscape by providing easy to use, affordable, flexible (deployment configurations include: shared, internal cloud and external cloud), and simple to manage SaaS performance monitoring and management solution. For more information, please visit http://www.monitis.com

Amazon EC2 customers can now check their users’ web experience locally.

Press Release

San Jose 10 June, 2009 Monitis Inc., a leading provider of affordable easy-to-use enterprise-class systems management software as a service, today announces a new external monitoring location within Amazon network.

Amazon Elastic Compute Cloud, also known as Amazon EC2, offers a service that gives developers access to web-scale computing via cloud. The cloud computing concept combines the most recent IT trends, such as software as a service and Web 2.0, to make more applications and computing capacity easily available.

Monitis specializes in internal and external network, applications and servers fault and performance monitoring. Ensuring a seamless user experience in web applications, Monitis external monitoring specifically simulates the actions of end users from several countries across the globe. Load time of web content from networks situated in US, Europe, Asia, South America and Australia are constantly monitored and gauged by Monitis to provide knowledge about the speed of the web site to users from their respective countries. Monitis already has excellent global network coverage, but it is adding an additional 7^th monitoring site with extra value for Amazon cloud users.

Online business can be significantly affected by Web page load time. If every 100 ms of wait time costs Amazon 1% of profit, and every 0.5 seconds added to search page generation on Google drops traffic by 20%, it’s easy to see that it doesn’t take long for small increments in wait time add up to big costs to online business. As Amazon EC2 services become more and more popular application hosting solutions for Web 2.0 companies, one particular problem continues to be a nuisance: application latency. Monitis has added Amazon EC2 monitoring location to its network to tackle this problem.

The latency of the Amazon EC2 servers will be monitored locally by Monitis EC2 monitor, giving a better indication of what is causing this latency: the user infrastructure, the EC2 instance, or the applications themselves. The Monitis monitor will measure EC2 server latency and provide performance data as if it were operating in the customer’s local network.

About Monitis Performance Monitor

Monitis Performance Monitor is industry leading comprehensive, affordable, scalable, fault and performance management platform.  Monitis Performance Monitor monitors, collects and analyzes information from websites, servers, routers, switches, VoIP devices, DNS, databases, processes and any other IP devices providing users with a comprehensive view of their system health.  Open sourced Monitis plug-in with powerful API’s allow users to extend Monitis powerful monitoring and management capabilities.  Users can be assured of always on reliable service as Monitis Performance Monitor is deployed across the world providing resilient service.

About Monitis

Monitis is a leading provider of affordable performance monitoring and management solution. More than 50,000 customers spanning small businesses, Fortune 500 companies, government agencies and education institutions have chosen Monitis to reduce system downtime, improve IT administrator productivity, and reduce operational expenditure.  Monitis is radically changing system monitoring and management landscape by providing easy to use, affordable, flexible (deployment configurations include: shared, internal cloud and external cloud), and simple to manage SaaS performance monitoring and management solution. For more information, please visit http://www.monitis.com

Contacts:

Sales & Marketing Department
info@monitis.com
http://www.monitis.com

US & Canada Toll Free: +1-800-657-7949
UK + International: +44-845-527-3346
France + International: +33-48-607-9035

2880 Zanker Road, San Jose, CA-95134, USA

Experts, forecasters and IT reporting groups regularly cite performance failure rates of 30% and above in software product development undertakings. As a result every company recognizes that it will have on-premises software put on a shelf that either failed in performance or simply did not return the value of the investment for the product use and outcome. This results in an accepted understanding by all that there will be a certain amount of shelf ware. See http://www.it-cortex.com/Stat_Failure_Rate.htm for details.

Customer-vendor connection is very inadequate so far as on-premise software is concerned. The implementation is done by customer’s IT department. Even when vendor’s expert team is in the process, customization lessons are not fed back. The customer-vendor gap is more felt because the longer inventory has no harmful effect on a vendor and as such he has no incentive to see through the completion of the process. . For off-the-shelf software, the vendor has no ongoing concern that the customer continues to use the product - for the vendor a success is that the software is sold, not that it is properly implemented. In contrast, a SaaS (Software as a Service) vendor’s revenue depends on the renewal of subscription software, providing vendor incentive to implement the software successfully.

The real beauty is that the model thoroughly aligns the goals of the customer with the plans and ideas of the vendor to create a quality, functional, and tested solution. SaaS operates in only a single environment, eliminating the need to offer support for a multiplicity of different configurations. This streamlined productivity allows the engineering portion to solely focus on improving functionality, with goals of improving the product from the constant demand set by the large customer base. Constant customer feedback allows engineering to focus on incorporating new functionality. SaaS customers reap the benefit of the distilled best practices of the marketplace.

Count on the trustworthiness and expertise of SaaS to deliver the best outcome for both the customer and vendor. SaaS concentrates on only one thing, you, freeing you up to concentrate on incorporating the feedback of your new large customer base. SaaS customers are not simply subscribing to a service but receiving the best and most effective ideas the entire market has to offer.

In SaaS companies, customer satisfaction is management’s primary concern best measured by renewal percentages. Customers can easily get out of their contracts once yearly. Customer simply won’t continue a subscription if they don’t utilize the system or if there’s poor service. . It tells us that the product or service is not what the customer anticipated or is willing to continue to pay for far better than any customer satisfaction survey might indicate. People simply vote with their money.

This added dynamic withholds applications from running with flaws, which in turn greatly improves software quality for SaaS vendors. Since numerous other businesses and industries are an integral part of your operation and affected customers’ number is in the hundreds or thousands, as a SaaS vendor, you will need to work quickly to fix problems and issues. In doing so, you will avoid putting your renewal business in jeopardy.

With SaaS, you have a standardized platform that your customers will all use, and provide feedback on. There will be many different points of view on how the application can be improved. Over time, SaaS solutions begin to evoke strong best practices and garner constant flows of ideas for improvement and enhancement of the platform from the users.

Summarizing, with Enterprise Software, the customer rarely gets what they buy or want. With SaaS it’s the opposite. You get what is offered every single time. With SaaS there will never be a demonstration done just to trick a buyer into purchasing the item; instead all demonstrations display how the item is used and the purpose of the item. This is because the software is not implemented in a special way. What you see in the demonstration is what you actually get. What You See Is What You Get (WYSIWYG) is exactly what SaaS is all about!

Monitis Adds a Monitoring Location in China

Monitis customers can now check their users’ web experience from Asia.

Press Release

San Jose 1 June, 2009 Monitis Inc., a leading provider of affordable easy-to-use enterprise-class systems management software as a service, today announces a new external monitoring location in China.

Monitis extends its global monitoring network with a new monitoring location in China. Customers now have the choice of six monitoring locations based in U.S.A., Germany, U.K., Panama, Australia and China.

By selecting monitoring locations closer to the target website visitors, Monitis global monitoring network allows its customers to receive objective information about site end users’ web-experiences. Data from more locations makes Monitis analytical tools even more valuable by helping customers to improve and optimize their web-systems and operations.

The new monitoring location is provided by a Monitis hosting partner, one of the largest CDN in China - Beijing Fastweb (fastweb.com.cn).

About Monitis Performance Monitor

Monitis Performance Monitor is industry leading comprehensive, affordable, scalable, fault and performance management platform. Monitis Performance Monitor monitors, collects and analyzes information from websites, servers, routers, switches, VoIP devices, DNS, databases, processes and any other IP devices providing users with a comprehensive view of their system health. Open sourced Monitis plug-in with powerful API’s allow users to extend Monitis powerful monitoring and management capabilities. Users can be assured of always on reliable service as Monitis Performance Monitor is deployed across the world providing resilient service.

About Monitis

Monitis is a leading provider of affordable performance monitoring and management solution. More than 50,000 customers spanning small businesses, Fortune 500 companies, government agencies and education institutions have chosen Monitis to reduce system downtime, improve IT administrator productivity, and reduce operational expenditure. Monitis is radically changing system monitoring and management landscape by providing easy to use, affordable, flexible (deployment configurations include: shared, internal cloud and external cloud), and simple to manage SaaS performance monitoring and management solution. For more information, please visit http://www.monitis.com

External Monitoring

• New Monitoring location from China
• Possibility of excluding US location

Internal Monitoring

• FreeBSD agent

Transaction Monitoring

• Reliability and false positives improvements

EC2 Monitoring

• EC2 advanced policy

Widgets

• Sign up and add monitor feature in iGoogle Perfometer widget
• Sign up and add monitor feature in iGoogle Snapshot widget
• Sign up and add monitor feature in iGoogle Test widget

General

• Easy Start Wizard introduction
• Continuous alerting possibility
• Monifox version 1.2(Firefox add-on)
• Sending notification alerts to Twitter
• Coupons introduction during signup

Monitis Team announces activation of new monitoring location in China. This new enhancement will provide companies better geographic performance insight at their websites from Asia.

Monitis servers, located around the globe in several geographic locations, observe customers’ Web servers from different networks worldwide. The more locations the better picture on website availability and better geographic performance insight at a specific location across the world. Monitis Team who continuously improves professional website monitoring service for better monitoring experience, now provides external monitoring from China in addition to US, UK, Panama, Germany and Australia. We want to thank you our hosting partner - Beijing Fastweb for providing us this location.

We recently offered our Monitis users a 10-questions survey to prioritize features for our roadmap. Our first question was about the dashboard user interface. We listed several planned enhancements and asked the users to point out which are most critical for them. Users identified several performance chart views as the most critical needs like a 24-hours view, 7-days view widgets, and views with flexible custom dates. We instantly put these requests in our next week plan and hope to deliver them to our users within the next 2 weeks. We also included other requests in our roadmap.

The next question was related to external monitoring. One of the highest requests was to add checks for broken website links. We are actually set to launch this service by the end of next week. The early release will be a free service, and later it will be integrated with Monitis. It will daily crawl the complete user website and will find dead-end links. Also, people asked for more monitoring locations. We are going to add at least one more location in a week.

The next block was related to internal, agent-based server and network monitoring. The highest request was for advanced MySQL database monitoring. We already have it developed and will integrate it in the nearest future. It will definitely be live by the end of June. The next priority was identified as adding customized scripts for probes. Technically it is also ready, so we will try to move the launch earlier in our schedule. The automatic recovery scripts feature was a winner in the nice-to-have category. Next, was the users request to integrate SNMP monitoring with Monitis (which is currently a separate service at www.monitorsnmp.com). Again, we will have them live by the end of June.

More about the survey results in our next blog post.